Principal Site Reliability Engineer
- Hyderabad, Telangana
- Permanent
- Full-time
- System Reliability: Ensure the availability, performance, and scalability of critical systems by implementing best practices in site reliability engineering
- Observability & Telemetry: Drive the design and evolution of observability systems by building scalable, extensible solutions using OpenTelemetry (OTEL) and other modern observability tools
- Champion innovation in monitoring, distributed tracing, and logging strategies to provide deep visibility into system behavior. Continuously evaluate and integrate emerging technologies to improve observability maturity and reduce mean time to detect (MTTD) and resolve (MTTR)
- Project Leadership: Lead and contribute to projects such as performance testing, CI/CD tooling, and infrastructure/application migrations with focus to migrate from on-prem to cloud solutions
- Incident Response: Actively participate in incident response, troubleshooting, and post-mortem analysis to identify root causes and prevent future occurrences
- Automation and Tooling: Develop and maintain automation tools to reduce manual effort, streamline processes, and enhance system reliability
- Collaboration: Work closely with other SREs, engineers, and stakeholders across time zones to align on goals, strategies, and ensure smooth project execution
- Continuous Improvement: Identify opportunities to improve system reliability, performance, and operational efficiency, and implement changes as needed
- Mentorship: Provide guidance and mentorship to junior engineers on the team, fostering a culture of learning and growth
- AI Driven Operations: Leverage AI-powered tools and platforms to enhance observability, incident response, and operational efficiency
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
- 12+ years of experience in Site Reliability Engineering, DevOps, or a similar role
- Experience architecting and implementing observability platforms using OpenTelemetry, Splunk, Grafana, or similar tools. Demonstrated ability to innovate in this space-whether by building custom telemetry pipelines, integrating AI/ML for anomaly detection, or developing new approaches to visualize and interpret system health
- CI/CD: Experience with CI/CD tools like Jenkins, GitHub Actions, and related automation pipelines
- Containers & Orchestration: Experience with Docker and Kubernetes
- Cloud Platforms: Solid knowledge of public cloud platforms, preferrably Azure, and expertise in On-Prem to Cloud migrations.
- Technical Expertise: Deep understanding of systems architecture, cloud infrastructure, networking, and automation tools
- Automation Skills: Proven solid in scripting/programming skills (Python, Go, Powershell, Bash, etc), and experience with infrastructure-as-code tools like Terraform and Ansible
- Problem-Solving: Proven excellent problem-solving skills, with experience in incident management, troubleshooting, and root cause analysis
- Collaboration: Proven excellent communication and collaboration skills, with the ability to work effectively in a distributed team across time zones
- AI Tools: Proven exposure to AI tools and their application in SRE workflows for faster delivery and smarter operations