
IN_Senior Associate –Network Engineer SDWAN – IN- IT Services Co – IFS – PAN India
- Gurgaon, Haryana
- Permanent
- Full-time
- As a Network Operations Engineer, you would,
- Pro-actively monitor and maintain the Global SD WAN and LAN environments, including but not limited to
- offices, data centres and cloud regions.
- Triage and troubleshoot customer network issues, manage incidents and resolve accordingly
- Act as Level 3/Level 4 support for the L2 teams for any issues with WAN or LAN and related technologies to
- ensure problem is resolved in a timely manner
- Interact with equipment vendors regarding new software features, defects and configurations, perform
- validation prior to deployment to production network
- Create documentation (MOPs) for change management process and SOPs for L2 teams to guide in the
- troubleshooting and operations of the network
- Be available for escalation when on-call
- Education and Experience:
- Experience in designing, building and managing office, data centre and cloude LANs and WANs
- ● Knowledge of IP routing, LAN and WAN Technologies, Network Security, Layer 2 Switching technologies, Network Management Systems
- ● 5+ years' experience in IP Networking - Routing, Switching, Load Balancing, RADIUS, TACACS, BGP, DNS, MPLS, OSPF, SDWAN, Cisco, Juniper, Palo Alto
- ● Experience in Public and Hybrid cloud, including Azure, GCP and AWS
- ● Experience in Network Firewalls, VPNs, IPSec, SSL and GRE tunnelling