Engineer Quality

• Good experience on MV products and LV products.
• Perform wiring and tracing of wire during testing and found the root cause for any wiring related issues.
• Read, and understand the wiring drg and able to do the wiring if any missed out or fault at site.
• Need to understand and Implement the FRTU and its related programming and testing.

• Need to understand specialized testing technology to determine cause(s) of failures and complete necessary activities to restore functionality.
• Utilize various hand held tools such Megger, H.V, Clamp Meter, CR kit and so on..
• Rework and/or repair assembled equipment and products according to engineering specification changes
• Perform all work in accordance with quality standards and established safety procedures
• Complete all job activities within prescribed safety guidelines to avoid any injury to self/coworkers or damage to customer/ company property.
• Ready to work in any situation based on the customer Requirement.
• Ready to travel inside India.

• Engages with customer and service team to provide on-time feedback for customer complaints and co-ordinate with design teams to identify the root cause to provide a permanent solution and submit the Root Cause Analysis
• Responsible for utilizing systematic processes like 8D/A3 and guide teams in utilizing them effectively
• Monitors quality performance at customer end, in-house and supplier with CAPA
• Lead/participate in the process to systematically reduce customer complaints and increase customer satisfaction
• To be the functional expert as single point of contact for customer handling related to Quality issues and understanding the problem statement clearly and then channeling the complaints to the right individuals/teams for resolution across all Product groups.
• Managing customer quality issues and customer complaints and material returns for plant manufactured as well as traded products
• Responsible for discussing containment, corrective, and preventive actions with the internal and external customer.
• Customer escapes prevention; increasing productivity by implementing plans and actions to reduce costs of poor quality; achieving product reliability enhancement associated with process capability and design-related corrective actions.
• Timely & accurately Collection of Warranty data and drive down annual warranty rate % YOY"

Eaton