
Senior Manager - IT (Mumbai)
- Mumbai, Maharashtra
- Permanent
- Full-time
- Supervising the development and implementation of tech-enabled business solutions aligned with the evolving needs & driving competitive advantage in the industry.
- Ensure the seamless implementation, meticulous documentation, and timely sign-off of all IT applications, with a critical focus on SAP optimization & Standardization.
- Good understanding & hands on of All SAP Modules MM,SD,PP,FICO,QM,SAC.WMS and other. Configuration Knowledge is added advantage.
- Partner with leading innovation firms to identify, prototype, and integrate cutting-edge digital tools, enhancing efficiency, customer experience, and business growth.
- Knowledge of various business tools like CRM,DMS,Loyalty Programmes,Customer 360.
- Anticipate future business requirements through proactive market research and technological trend analysis, translating insights into actionable IT strategies and prototype development.
- Own end-to-end IT project delivery, from initial concept to successful launch, encompassing new system implementations, strategic upgrades, and comprehensive change management protocols.
- Supervise infrastructure uptime and efficient IT service desk operations, collaborating with vendors to deliver best. Cloud computing and Knowledge on it.
- Measure and analyse the ROI of IT initiatives, providing actionable insights to key stakeholders to inform strategic decision-making and optimize future investments.
- Cultivate and lead a high-performing, future-ready IT team, fostering a culture of continuous learning, innovation, operational excellence, and proactive problem-solving.
- Champion a work environment that encourages experimentation, values diverse perspectives, and rewards innovative thinking, attracting and retaining top IT talent.