Client Services Officer

India
Permanent
Full-time

2 months ago

Venture Smarter was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy. United by core values of innovation, integrity, and impact, we offer a 360-degree suite of solutions tailored to each client's needs. Over the years, we've successfully guided businesses through growth, market transitions, and legal complexities. As we look to the future, we're excited to continue being the catalyst that propels businesses to new heights. Join us in venturing smarter. Our mission is to be the driving force behind your business success. We offer specialized consultancy services that address your legal and business challenges, propelling you towards a future of limitless opportunities. By integrating innovation, integrity, and impact into our approach, we create tailored solutions that not only solve immediate issues but also position you for long-term growth. We're not just consultants; we're your partners in navigating the complex landscape of business evolution.The RoleCompany: Venture SmarterWork Arrangement: Work From HomeSalary: $3,000 - $3,500/month (Based on experience)Job Type: Full-Time | RemoteRole Overview:We seek a highly organized, proactive, and customer-focused Client Services Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service and support while maintaining long-term relationships that reflect our commitment to excellence.Key Responsibilities:

Serve as the first point of contact for client inquiries via email, phone, or chat
Manage client accounts, onboarding, and routine follow-ups
Coordinate with internal teams to fulfill client needs and resolve issues promptly
Maintain accurate records of client interactions and service requests
Prepare reports, track service metrics, and provide feedback for process improvement
Build and nurture positive client relationships to support retention and growth

What We Offer:

Competitive monthly salary of $3,000–$3,500
Fully remote work environment with flexible hours
Opportunities for professional growth and advancement
Supportive and collaborative virtual team culture

Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.Ideal ProfileRequirements:

Proven experience in customer service or client relationship roles
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in using CRM systems and productivity tools
A proactive mindset and ability to work independently in a remote environment
Bachelor's degree in Business Administration or related field (preferred)

What's on Offer?

Work in a company with a solid track record of performance
Work alongside & learn from best in class talent
Leadership Role

Venture Smarter

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