Engineering Manager

• Managing staffing, development, and performance management programs for engineering teams; motivating and developing project and team leaders.
• Providing specialized engineering technical support and consulting services to various areas of the organization.
• Managing high-impact, short and long duration engineering initiatives and projects; ensuring achievement of engineering plan and product quality.
• Maintaining product release plans and material plans; driving programs to completion on time and within budget.
• Requires a degree in an accredited Engineering, Computer Science, or Materials Science curriculum.

• Contributes to short-term operational plans.
• Anticipates and adapts to plan changes.
• Monitors progress of work against plan as required to meet objectives.
• Reports variances and makes agreed-upon corrections.
• Under guidance, develops tactical plan for own direct responsibility.

• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.

• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

• Advises others on the assessment and provision of all technical solutions.
• Engages appropriate subject matter resources to effectively resolve technical issues.
• Mentors others to enhance their technical competence and its application to achieve more effective technical solutions.
• Coaches others in promoting, defining, analyzing, and providing superior technical solutions to business problems.
• Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues.
• Assumes accountability for personal technical performance and holds others responsible for theirs.

• Surfaces new or unexpressed customer needs.
• Focuses product and service features and functions on the customer's critical success factors.
• Develops consistent methods for maintaining customer responsiveness.
• Delivers customer value within parameters of profitability and other targets.
• Escalates systemic problems that could affect customer satisfaction.

• Assesses the amount of time and resources needed to accomplish a task; delegates work accordingly.
• Explains how the team's work contributes to the success of the organization; creates a shared vision.
• Reviews progress and performance of employees; addresses bottlenecks or concerns impending employee growth.
• Uses multiple channels such as meetings, e-mails, newsletters to communicate important messages with the team regularly.
• Works with employees to set and define performance standards and career development goals; supports in achieving them.

• Utilizes preferred tools, techniques and methods for estimating project cost and time.
• Plans, estimates, staffs, organizes and monitors significant projects.
• Identifies risks and vulnerabilities; creates contingency plans.
• Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.
• Maintains open communication among project participants and interested parties.
• Communicates reporting requirements; creates monitoring and control mechanisms.

• Develops organizational standards and processes in order to maximize complex product services' efficiency and effectiveness.
• Creates and introduces new techniques that expedite or simplify the development process.
• Supervises the management of multiple and diverse types of products or services.
• Develops proof-of-concept exercises to prove or disprove validity of proposed products.
• Advises on the appropriate solutions to complex product design and development problems.
• Designs working prototypes of a variety of proposed products or services.

Caterpillar