Change Manager

Mumbai, Maharashtra
Rs. 8,00,000-17,00,000 per year
Permanent
Full-time

2 months ago
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The role of Change Manager is to control changes in a standardized manner in relation to a organizations policies, procedures and plans while ensuring minimal impact upon customers.RESPONSIBILITIES

Decides who is invited to CAB meetings
Convenes and chairs CAB meetings
Convenes and chairs CAB/EC meetings
Manages Urgent RFCs through the life cycle
Approves and authorizes Urgent RFCs
Analyzes Change records to determine any trends or apparent problems that occur
Identifies and documents changes that by-pass the Change Management process and provides
information to the Change Process Owner to address compliance requirements
Management Reporting – KPIs
Assists the Process Owner in identifying and prioritizing process improvements
Ensures adherence to the process
Approves or rejects applications for Standard Pre-Approved Changes (SPACs) after CAB review
Conducts Post Implementation Reviews
Approves acceptable changes endorsed by the CAB or Senior Management for Significant and
Major changes
Initiates and facilitates Senior Management meetings for Major RFC reviews
and endorsement

RequirementsSkills

Communication skills
Organizational skills
Facilitation skills
Knowledge of organization
Leadership skills
Influential
Business savvy
Project management skills
Understanding of statistical and analytical principles and processes
Presentational skills
Ability to interact successfully with the business and IT
Negotiating skills
General Technical knowledge
General Financial skills

Talent Worx