
Enterprise Architecture Advisor
- Noida, Uttar Pradesh
- Permanent
- Full-time
NTT DATA, Inc. currently seeks a “Enterprise Architect Advisor” to join our team in “Bangalore & Noida”Technical Experience:
- Must have 8+ years of IT experience, 3+ years in managing endpoint tools - Nexthink/ 1E Tachyon/ SysTrack
- Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates
- ITIL foundation certifications
- Project Management tools - JIRA, Azure DevOps
- Experience of working on ITSM - ServiceNow, Remedy
- Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint
- Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool
- Experience in implementing and driving automation initiatives
- Create intake processes to gather requirements from stake holders
- Participate in problem hunting sessions to identify opportunities in the environment
- Analytical skills to slice and dice the data per use case needs
- Create success stories for the customer/ leadership
- Responsible for customer/stakeholder relationship management
- Provide cross functional support
- Act as a liaison between vendor and client
- Exhibits passion and alignment with our vision, values & operating principles
- Strong Communication & Presentation skills
- Vendor Management
- Stakeholder management
- Demonstrates the ability to multi-task
- Exceptional listening abilities and detail oriented
- Ability to work in heterogeneous environment
- Demonstrates ability to succeed with the team
- Degree from a reputed educational institution
- 15 years of education is must