Digital Solutions Consultant II

Bangalore, Karnataka
Permanent
Full-time

7 hours ago

We deliver the world’s most complex projects.
Work as part of a collaborative and inclusive team.
Enjoy a varied & challenging role.

Building on our past. Ready for the futureWorley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.The RoleAs a Digital Solutions Consultant with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc.

Assist in managing some activities of the Application Lifecycle Management process with focus on Transition to Support and Software Decommission processes.
Facilitate Transition to Support review sessions with the project and support team to review progress against the transition related tasks.
Assess the application scope to determine the recommended level of transition management required on specific projects for handover to support;
Facilitate governance checks on new software or application requests to ensure reviews are conducted by all required parties;
Ensure the support model for an application or service is understood and any impact on SLAs is documented.
Facilitate any handover sessions and capture questions, issues for follow up before the project closes out;
Ensure all support documentation is provided, accepted and stored by the operational support team. Any existing application documents and asset records that need to be updated are also tracked as an output of this process;
Capture and escalate risks or issues observed during the governance processes to ensure mitigations can be put in place;
Work collaboratively across stakeholders, IT teams and vendors as required based on the scope and nature of the application project.
Gain understanding of processes and assist in documenting them.

QualificationsAbout YouTo be considered for this role it is envisaged you will possess the following attributes:

Proven knowledge and experience of the phases and key tasks involved in the implementation and handover of software applications to support. (3+ years).
Knowledge and experience of various operational support models for software applications: inhouse, outsourced and cloud. (2+ years).
Experience with Enterprise level solutions (such as Oracle, Microsoft).
Excellent communication skills and ability to work with a wide variety of stakeholders.

Moving forward togetherWe want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy Notice Here.Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.

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