Systems Analyst 2 - XMO Automation Engineer

Unisys

Bangalore, Karnataka
Permanent
Full-time

29 days ago

What success looks like in this role:The XMO Automation Engineer will work across multiple internal organizations and service delivery practices to ensure that developed capabilities and underlying service components are adopted, utilized, operating and evolve within the established and agreed parameters, to meet the needs of the enterprise.The role will also support process reengineering efforts for operational delivery, may assist in technical standards development and architecture development.Roles and Responsibilities * Designs and develops functional specs and automation solutions to improve delivery of IT services, reduce incidents and selfheal end-user devices related events leveraging automation to supplant tedious administration tasks.

Maintain automation queue based upon customer priorities.
Maintains a rigorous testing cycle and static testing environment.
Work hands-on with Proactive Engineers and Venders to debug deployed solutions issues including test and replication of the issues presented.
Builds and maintains documentation of process, environments, and run books as they relate to XMO solutions development and lifecycle management activities.

Role Requirements * 5+ years of experience with Shell/PowerShell scripting/development.

5+ years of strong design, coding, testing and troubleshooting experience and performance issues with workplace specific systems (end-user devices);
5+ years of demonstrated experience in documenting, designing, and re-designing processes in an enterprise IT support environment.
7+ years of experience as a System Administrator for workplace/end-user computing production environments built on Microsoft SCCM, Microsoft Endpoint Manager (Intune/SCCM) and/or VMWare Workspace One
10+ years of experience with Windows based systems performance tuning and load testing methodologies.
Previous working experience with Digital Experience Management platforms is a plus (1E, Nexthink, Aternity).

You will be successful in this role if you have:Certification/Education Preferences * Bachelor’s in Computer Science, Engineering, Business Information Systems, or closely related field (or equivalent work experience);

ITIL Foundation Certified;
Industry recognized technical certification(s) in one or more desktop support areas (e.g. Microsoft 365 Mobility and Security, Microsoft 365 Device Management, Administering Microsoft System Center Configuration Manager and Cloud Services Integration VMware Workspace One/VCP-DW etc.) is a plus.
Certification with 1E Tachyon, Nexthink, or Aternity is a plus.

Personal Skills * Excellent organizational skills, and oral and written communication skills;

Ability to work with minimal supervision, making decisions based upon priorities, schedules and a good understanding of business initiatives alignment with the candidate’s specific subject matter expertise area;
Critical attention to detail and thoroughness.
Strong leadership and problem-solving skills
Creative thinking skills
Strong analytical skills
Ability to keep up with the latest technologies
A desire to continually upgrade technical knowledge

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ .

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