
Clinical Reviewer, Nurse
- Pune, Maharashtra
- Permanent
- Part-time
- Functions in a clinical review capacity to evaluate all cases, which do not pass the authorization approval process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) in the utilization management determination process.
- Reviews charts and analyzes clinical record documentation in order to approve services that meet clinical review criteria.
- Conducts ongoing activities which monitor established quality of care standards in the participating provider network and for other clinical staff.
- Converses with medical office staff to obtain additional pertinent clinical history/information; notifies of approvals and denials, giving clinical rationale, while providing optimum customer service through professional/accurate communication and maintaining NCQA and health plans required timeframes.
- Documents all communication with medical office staff and/or treating provider.
- Practices and maintains the principles of utilization management by adhering to policies and procedures.
- Participates in on-going training programs to ensure quality performance in compliance with applicable standards and regulations, as well as, being audited to ensure guidelines are applied appropriately.
- Current, unrestricted state licensure as a Registered Nurse
- Associate or Bachelors in Nursing (Must be a Registered Nurse)
- Experience as an RN in a Pain MNGT setting is preferred.
- Strong interpersonal and communication skills
- Proficient computer skills; must be able to talk and type simultaneously
- 5+ years clinical experience is preferred
- Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare.
- No history of disciplinary or legal action by a state medical board