Service Delivery Officer-BRANCH BANKING-Branch Banking
Kotak Mahindra Bank
Gurgaon, Haryana
Permanent
Full-time
15 days ago
JOB ROLE : . Handling personalized service requests of customers. . Generation of timely business MIS. . Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. . Coordination with CPC/RPC/Investment desks for account opening of customers. . Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: . Developing and maintaining banking relationships with a select group of high net worth customers . Excellent communication skills with customer service orientation . Courteous and polite. . Good knowledge of Microsoft excels. Understanding of banking norms and processes.
