At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.Could you be the full-time **Service Delivery Manager - Cloud and Compute in Bangalore we're looking for?Your future roleTake on a new challenge and apply your **cloud and compute infrastructure management** expertise in a cutting-edge field. You'll work alongside **collaborative and forward-thinking** teammates.You'll play a pivotal role in ensuring the safe delivery of innovative technology changes and enabling stable, secure, and reliable infrastructure services. Day-to-day, you'll work closely with teams across the business (e.g., suppliers, IT functional areas, and business partners), lead the resolution of major infrastructure challenges, and contribute to cost optimization strategies, among other responsibilities.You'll specifically take care of **planning and maintaining infrastructure for compute and cloud hosting services**, but also **collaborating with stakeholders to ensure compliance with disaster recovery and business continuity policies**.We'll look to you for:Coordinating with suppliers for provisioning, installation, configuration, and maintenance of infrastructure hosting for Alstom applications.Ensuring overall service delivery and tracking solutions to align with business requirements.Leading the resolution of major infrastructure issues and implementing effective problem-resolution systems.Collaborating with cross-functional teams to prioritize projects and implement system plans that meet strategic objectives.Driving efficiency and reducing operating costs of infrastructure through innovation and optimization exercises.Providing clear communication of change activities and outage events to peers and senior leadership.All about youWe value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:Bachelor's degree in Engineering, Science, or Technology.At least 8+ years of experience in IT, with expertise in IT infrastructure technology and operations delivery.Competency in infrastructure hosting services and functions.Strong hands-on knowledge of ITIL/Infra Operations processes and frameworks.Proficiency in MS Azure cloud technology, including services like IaaS, PaaS, storage, and networks.Experience with Azure Virtual Machines, Load Balancer, Application Gateway, Functions, and managed databases (SQL, MySQL).Ability to provide cost optimization suggestions and proposals for cloud resource remediation activities.Strong communication skills and ability to influence and motivate cross-functional teams.ITIL certification and AZ-104 (or higher) certification are desirable.Knowledge of AKS cluster setup and administration is a plus.Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:Enjoy stability, challenges, and a long-term career free from boring daily routines.Work with cutting-edge security standards for rail signalling and infrastructure.Collaborate with transverse teams and helpful colleagues.Contribute to innovative projects that shape the future of mobility.Utilise our **flexible and inclusive** working environment.Steer your career in whatever direction you choose across functions and countries.Benefit from our investment in your development through award-winning learning programs.Progress towards leadership roles or specialized technical expertise.Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!Important to noteAs a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
