Program Analyst- EMEA Shift

Bangalore, Karnataka
Permanent
Full-time

17 days ago

Company DescriptionAllegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need.As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today's global marketplace.Job DescriptionKey Responsibilities:Job DescriptionThe Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.Responsibilities * Assist Hiring managers, Programme Specialists and suppliers with tasks including: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding

Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction
Maintain and update worker assignments to reflect appropriate changes
Provide constant communication to clients, suppliers, contingent workers and other partners via email and phone
Conduct research and analysis to resolve client's or supplier inquiries as needed
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time

QualificationsRequired Skills:Qualifications * Excellent analytical and problem solving skills

Excellent documentation and follow up skills
Strong determination to impact performance
Time Management, self-motivated and perseverance
Excellent customer service skills
Excellent verbal and written communication skills
MS Office/Tools - advanced skills
Fieldglass - nice to have
EMEA Shift

Additional InformationAs a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.See what it's like to work at AGS by searching #LifeAtAGS on any social network.

Allegis Global Solutions

Apply Now