
Core Operations, Senior Manager
- Coimbatore, Tamil Nadu
- Permanent
- Full-time
- Direct and manage project development from beginning to end including strategy development, execution, and reporting
- Collaborate with Business and Global leads identifying resources required to support & deliver transition/ change management projects
- Identify, evaluate, and track progress of project risks, issues and dependencies, escalating them appropriately with suggested mitigation approach
- Identify opportunity for product automation based on service requirements and products offered
- Develop full-scale project plans and associated communications documents. Track project milestones and deliverables
- Effectively communicate expectations to team members and stakeholders in a timely and clear fashion.
- Coach, mentor, motivate and supervise team members and influence them to take positive action and accountability for their assigned work
- Understand, follow and demonstrate compliance with all relevant internal policies and procedures and provide input to the further development of best practices
- Collaborate with appropriate teams globally to ensure consistent service delivery client solutions and client satisfaction
- Identify, develop and deploy process improvements leading to service level improvements and/or unit cost & operational risk reduction
- Proven track record of related related/industry experience in Trade Settlements/Processing,
- 8-10+ years of experience of staff management and leading projects
- Working at senior levels in an organization together with the capability of communicating effectively at that level
- Working in matrix structures and cross-cultural environments with an ability to operate on their own and as part of a team
- Demonstrated accuracy and attention to detail.
- Strong influencing and negotiating skills when dealing with stakeholders (internal or external) is preferred
- Strong interpersonal and organization skills
- Knowledge of State Street systems/processes preferred but not required
- Proficiency in MS Office Tools
- Bachelor’s/Master’s degree in business discipline preferred or equivalent work experience
- Strong interpersonal, organizational, verbal and written communication skills.
- Proficiency with MS Office Applications e.g. Excel, Word, Power point etc.