Head of Enterprise Operations, Financial Services

Bangalore, Karnataka
Permanent
Full-time

1 month ago

Our client, a leading global financial institution, is seeking a Head of Enterprise Operations to lead and expand its global operations from India. This is a senior leadership role, responsible for driving operational excellence across key banking functions and contributing to strategic priorities at the India site level.Please email your cv directly in word format toPlease note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 7 business days, we regret to inform you that your application for this position was unsuccessful.Bankingandfinance-IN@theedgepartnership.comKey responsibilities

Lead end-to-end operations across Loan Processing, Fraud Management, Payments, Client Services, and KYC.
Ensure high-quality delivery, regulatory compliance, risk control, and service transformation.
Drive standardization and innovation through automation, analytics, and emerging technologies.
Collaborate with global stakeholders to align India's operating model with enterprise goals.
Support site-level leadership in talent strategy, governance, inclusion, and employee engagement.
Oversee operational risk, compliance, and audit standards with robust control frameworks.

Role requirements

20+ years' experience in banking operations with 8+ years in senior leadership roles.
Proven track record in leading global teams and driving operational transformation.
Deep understanding of regulatory requirements, risk management, and governance.
Excellent leadership, communication, and stakeholder management skills.

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