Learning and Development Specialist with a leading IT Solutions Company

Resource Advisory Junction

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 1 month ago
Location: MumbaiExperience: 3 to 6 yearsIndustry: System Integration / IT Hardware / AV / Networking / IT SolutionsEmployment Type: Full-timeReporting To: HR Head / L&D ManagerAbout the RoleAs an L&D Specialist in a System Integration environment, you will be responsible fordesigning, implementing, and managing learning initiatives that enhance technical,functional, and behavioral capabilities of employees. The role requires close coordinationwith technical teams to understand skill gaps and align training interventions accordingly.Key ResponsibilitiesTraining Needs Analysis (TNA): Conduct regular assessments in collaboration with project managers, technical leads,and HR to identify learning gaps and training needs across functions. Analyze current and future competency requirements in line with technology trendsand integration projects.Learning Program Development: Design and develop technical and soft-skill learning content tailored to systemintegration roles (network engineers, project managers, software developers, etc.). Create e-learning modules, workshops, and blended learning solutions. Curate relevant external courses, certifications (e.g., Cisco, Microsoft, AWS), andlearning partners.Program Implementation & Delivery: Coordinate and deliver internal training sessions (classroom/online). Manage vendor relationships for outsourced training programs. Maintain training calendars, schedules, and communication.Evaluation & Reporting: Measure training effectiveness using assessments, feedback, and performanceimprovement metrics. Prepare reports and dashboards on learning KPIs (completion rates, feedback scores,skill improvement).Compliance & Certifications: Track employee certifications required for specific client projects or technologies(ISO, ITIL, PMP, etc.). Ensure documentation and audit-readiness for compliance training.Learning Culture & Engagement: Promote a culture of continuous learning through internal campaigns, learninghours, and knowledge-sharing sessions. Facilitate onboarding training and buddy programs for new hires.Requirements Bachelor’s degree in Human Resources, Education, Engineering, or related field. 3-6 years of L&D experience, preferably in an IT/system integrator environment. Strong understanding of IT infrastructure, networking, or software systems is a plus. Experience with LMS platforms and content authoring tools (e.g., Moodle, Articulate,etc.). Excellent communication, project management, and stakeholder engagement skills.

Resource Advisory Junction