Company Overview Softpulse Infotech is a collective of creative talent who specialize in creating Shopify stores that win customers and increase sales. We specialize in building beautiful, easy to use e-commerce sites and focus on creating higher conversions for our clients. Softpulse Infotech Private Limited has 11-50 employees. Experience Required : 0 - 6 month Qualification : Graduate with any field (BBA graduates preferable) Work Location : Surat, India (on site) Roles And Responsibilities Fluent in English verbal and written communication Client and audience query handling Overseeing the customer service process Resolving customer complaints brought to your attention Providing detailed information to customers Prompt response over Product Chat box Co-ordination with Technical team Offering exceptional customer service and satisfaction Taking feedback from the customers Maintaining a healthy relationship with the clients chance to gain experience with an IT company Note: Only Surat local candidates can apply Skills: customer service,communication,english,written communication,it