Company Overview Touchstone Educationals LLP is a leading visa and immigration consultancy firm with a network of branches across Punjab and Haryana. We have been providing expert and personalized services for those seeking to study in Canada and Australia for over two decades. With over 1001-5000 employees, we are dedicated to helping our clients achieve their educational goals. Job Overview We are looking for a Front-Office Executive to join our team at Touchstone Educationals LLP. As a Front-Office Executive, you will be responsible for providing excellent customer service and administrative support to our clients and staff. This is a full-time position based in Rajpura, Punjab, India. Qualifications And Skills Excellent communication and interpersonal skills Proficiency in Microsoft Office and other relevant software Strong organizational and multitasking abilities Attention to detail and accuracy Ability to work under pressure and handle challenging situations Professional and friendly demeanor Fresher: Less than 1 year of experience Bachelor's degree in any discipline Knowledge of visa and immigration processes (preferred) Salary-10000-12000 Roles And Responsibilities Greet and welcome guests in a professional and friendly manner Manage and organize appointments, meetings, and events Handle phone calls and emails, and respond to inquiries Provide information about our services and assist clients with their queries Maintain a clean and organized front office area Assist in administrative tasks, such as filing, data entry, and record keeping Collaborate with other team members to ensure smooth operations Handle cash transactions and maintain financial records Handle customer complaints and resolve issues in a timely and professional manner Assist in marketing activities, such as promoting events and distributing promotional materials
