Customer Service Executive (Remote)

Qureos

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 2 months ago
🚨 Job Opportunity: Customer Service Executive (Remote)📍 Location: Remote (India-based candidates preferred)
💰 Salary: ₹20,000 – ₹25,000/month
🕒 Job Type: Full-time
🔄 Shifts: 12-hour rotational (Day & Night)
🎓 Training: 15 days (Paid)Freshers can also apply!💼 Job Overview:We’re hiring a Customer Service Executive to join a fast-growing online gaming company. If you’re enthusiastic, reliable, and passionate about delivering top-tier support — and you're comfortable working remotely in a structured environment — we’d love to hear from you!🎯 Key Responsibilities:
  • Handle customer queries via chat and phone (inbound & outbound)
  • Assist players with account, deposit, withdrawal, and gameplay-related issues
  • Adhere to SOPs and company protocols
  • Maintain accurate records and update internal systems
  • Use Excel for data tracking and basic reporting
  • Deliver timely, professional, and empathetic customer service
✅ Requirements:
  • Previous customer support experience (gaming experience is a bonus)
  • Fluent in English and Hindi (regional languages are a plus)
  • Comfortable using Excel (basic formulas and data entry)
  • Willingness to work 12-hour rotational shifts, including nights and weekends
  • Strong self-discipline and time management
  • Own laptop and desktop
📌 Additional Details:
  • 100% Remote Role
  • Immediate joiners preferred

Qureos