Customer Service Executive - NCV Finance - NCV Finance - Other OEM - Motor Finance - Sales - Arambagh - Arambagh City Centre - CSE
Tata Capital
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Arambag, West Bengal
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Permanent
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Full-time
Job Description:Key Deliverables:Lead Generation - Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.
Customer Relationship Management - End to end customer relationship management including explaining product offerings and resolving sales queries.
- Cross-selling product offerings to customers.
- Educates customers with information to build their understanding of issues and capabilities.
- Goes beyond their day-to-day work to assist customers in a positive manner.
Dealer Relationship Management - Maintaining relationship with assigned dealer.
Deal Processing - Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
Internal Stakeholder Management - Interact with operations and credit team in order to ensure smooth processing of loan application.
Tata Capital