CUSTOMER RELATIONSHIP MANAGER (CRM) - MAHASAMUND

• Assisting Sales team to achieve target on bringing new customers on board & maximizing the revenue of Sales.
• Assist Sales to update the Sales Calls / Sales Lead in Sales Module
• Maintain Inquiry log on day to day basis with proper & accurate feedback.
• Maintain good business relationship with our valuable Customers, Sales persons, other departments.
• Post Shipping & pre shipping (KYC) documents approval from the Branch Manager for smooth transition of the business.
• Handling all Customer service related responsibilities & escalation to Sales Manager / HOD's / BM
• Development of Marketing Materials/Sales Presentations to support sales and customers
• Collaborate with cross functional teams to help Sales deliver customer requests
• Responsible for preparing new prospective customer list and making cold calling accordingly.
• Daily MIS report to VP Sales.

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