Specialist - HR Program Co-ordinator

• Submit requests for learning programs, e-learnings, and learning journeys in Workday. Monitor completion status, validating learning data accuracy, and resolving discrepancies
• Support onboarding initiatives by tracking employee and manager progress, creating weekly reports to monitor new joiner training requirements, collecting feedback about new hire orientation through surveys and focus groups and evaluating program effectiveness.
• Generate comprehensive training metrics reports including completion rates, participant satisfaction, and return on investment (ROI) through data extraction, analysis, and visualization to demonstrate business impact and support data-driven decision making.
• Track professional qualifications to add sponsorship/apprenticeship applications to employee files, maintaining a tracker and identifying available apprenticeships for desired/needed professional growth.
• Coordinate learning programs including calendar management, managing learning records, tracking progress, facilitating communications between stakeholders, collecting feedback and for participants.
• Provide technical and logistical support for all learning delivery formats including setting up virtual meeting environments (Teams/Webex), coordinating room bookings and materials for in-person sessions, creating, and distributing invitations, tracking attendance, and managing post-session communications.
• Support mentoring program administration through matching mentors and mentees, sending communications, tracking relationship progress, and collecting feedback for program improvement.
• Support maintenance of competency catalogues and respond to requests for data.
• Distribute marketing communications across multiple channels to build awareness of L&D offerings.

• Program management skills or know-how, with experience delivering programs across a matrixed and global environment.
• Good analytical and problem-solving skills.
• Ability to work collaboratively and build relationships with stakeholders across different levels of the organization.
• Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
• Strong data management and validation skills
• Understanding of Learning and Development practices and procedures
• Knowledge of MS Office Suite skills (Word, Excel, Outlook)
• Previous experience in a Workday Learning environment preferred or similar HR ERP can be an added advantage
• Knowledge of Case Management tool an added advantage
• Bachelor’s degree in human resources or related field
• 6-8 years of experience in Learning and Development spectrum or project managing client initiatives and programs at various levels

• Attention to detail and ability to work towards tight deadlines
• Highly Organized and Self-motivated
• Ability to work in a fast-paced environment with constant deadlines
• Good Customer service skills using efficient processes
• Proactive in achieving results and seeking improvements
• Strong teamwork interaction and orientation
• Result oriented and Proactive in achieving results

Jones Lang LaSalle