With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of Process Associate - Content Moderator, Trust & Safety As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience Responsibilities . Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines . Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example - slurs, cuss words, adult content, etc.) . The role also involves moderating content of Egregious nature . Recognize trends and patterns and raise issues timely . Maintain a thorough understanding of process and policies . Accountable for performance standards (Efficiency, Quality) in a weekly manner . Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our client&rsquos community of gamers Qualifications we seek in you! Minimum Qualifications . Any graduate . Experience in content moderation/trust and safety . Minimum B2 proficiency in English CEFR . If selected for bilingual language, proficiency in the selected native language . Must be able to work on a flexible schedule (including weekends) . Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint) . Comfortable with dealing with routine work quickly and at a high standard . Interest in playing PC games and acumen towards gaming terminologies & Industry Preferred Qualifications/ Skills . Experience in playing PC games (PUBG/BGMI, Fortnite, COD etc.) . Culturally aware of the regional trends . Tech Savvy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
