Associate Director - Project Management
Marsh View all jobs
- Mumbai, Maharashtra
- Permanent
- Full-time
- To drive optimisation of operating models across Marsh, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
- To identify areas of improvement within the business processes, systems and user experience.
- To work as part of an multi-disciplinary Agile team to design and deliver high quality business solutions
- To manage global stakeholders and teams in a robust manner to drive proposed change
- To apply best practices on project and change management while driving implementation of key initiatives
- Serve as the source of knowledge concerning business processes, best practices and documentation standards.
- Lead workshops to identify problems, understand impact and help design global solutions.
- Build and articulate frameworks and methodologies that can also be self-administered by local teams.
- Manages a project or workstream of Medium to larger project end-to-end to deliver business outcomes, ensuring that the project plan is detailed and fully planned to ensure the milestones are completed on time, within budget, and to a high level of stakeholder satisfaction.
- Adheres to the appropriate project governance structure, and manages all project stakeholders and project team members in the successful delivery of the project, including managing their tasks, project workload, and deadlines.
- Ensures corrective actions on projects are taken when required. Holds teams and individuals accountable for meeting timelines and milestones
- Tracks project status information and project artefacts at various stages of a project lifecycle and ensures we are tracking our costs against budget and on a monthly basis and forecasting to the completion of the project
- Ensures all supporting documentation is in place for all approvals, decisions or deviations from scope to allow successful quality assessments and toll gate reviews.
- Partner with local teams to understand nuances and enable adoption of global solutions.
- Drive standardization of processes, operating model and user experience across business solutions.
- Take accountability for designing solutions and obtaining buy-in.
- Help communicate best practices and changes to stakeholders at middle management level
- 10-15 years’ experience in leading projects across process improvement, digital or technology implementation.
- Ability to manage multiple projects
- Capable of leading meetings with various cross-functional teams
- Experience as team member in process blueprinting, digital transformation in global setup.
- Experience in design/ implementation of automation solutions
- Familiarity with Agile, Six Sigma and Lean principles preferred.
- Insurance or Financial Industry experience preferred.
- Experience in business process modeling preferred.
- Excellent problem-solving and analytical skills.
- Experience working with global stakeholders and cultures
- MBA from a premier business school
- Minimum 12 months experience as Senior Manager / Associate Director in the current role
- Should have at least “On-Track” or equivalent rating in last appraisal.
- Should not be under any Performance Counselling Plan or had any official disciplinary action within the last 3 months.
- Should not have applied for any other IJP in the last 3 months
- Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums
- Insurance domain knowledge
- Ability to communicate with all levels in the firm and outside of the firm
- Demonstrated ability to facilitate large groups across multiple disciplines
- An inquisitive mind that is not afraid to question current ways of thinking
- Coming up with creative solutions to business problems
- Excellent communication and business partnering skill
- To drive optimisation of operating models across Marsh, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
- To identify areas of improvement within the business processes, systems and user experience.
- To work as part of an multi-disciplinary Agile team to design and deliver high quality business solutions
- To manage global stakeholders and teams in a robust manner to drive proposed change
- To apply best practices on project and change management while driving implementation of key initiatives
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.