
IT Program Manager
- Gurgaon, Haryana
- Permanent
- Full-time
- Responsible for the oversight and management of global technology-based Project Portfolio in support of IT Infrastructure initiatives and accountable for fostering an environment of collaboration and high impact results
- Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal expertise to develop and present rational conclusions, recommendations and direct implementation strategies/action plans
- Able to analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries
- Strong business acumen and leadership experience - proven track record of acting as a valued IT business partner to senior leadership
- Ability to influence and manage the expectations of clients, team members, management and external groups
- Establish project metrics with available tools to track health, quickly analyze problems, identify root cause, create action plans, assess impact and develop resolution options
- Responsible for the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects.
- Responsible for the creation of long-term strategies and approaches to control and manage projects in support of complex business requirements
- Responsible for directing multiple sub-team project plans into a cohesive whole
- Lead change management activities with support/service groups outside the project team to ensure successful project results. Work with technical team to develop documentation processes/procedures for training
- Direct project activities personally and with other project managers, development staff to Estimate, Plan, Design, Build, Test, and Migrate solutions into production
- Guide and ensure the Agile/SCRUM methodologies are followed
- Manage a team of Project Managers (as necessary) providing guidance and oversight to the portfolio
- Evaluate project and program performance consistently with key performance indicators
- Ability to handle Project Cost Management & financials including budget plans, monitor spend, and prepare for potential risks
- Capable of balancing operational and development needs of work teams
- Able to interact well with team members and stakeholders in resolving operational issues
- Identify systemic operational issues and resolve them as well as identifying root causes and process improvements to present similar issues