
QA Engineer
- Ahmedabad, Gujarat
- Permanent
- Full-time
- Perform manual and automated testing on web applications, APIs, and backend systems.
- Create, maintain, and execute detailed test cases, test plans, and bug reports.
- Work closely with the support team to reproduce, investigate, and escalate production issues raised via Freshdesk tickets.
- Validate search accuracy and performance in OpenSearch.
- Verify data consistency and integrity in MongoDB and Dgraph environments.
- Monitor nightly builds, conduct smoke/sanity checks, and ensure timely reporting of issues.
- Participate in nightly deployment verifications and post-release testing.
- Collaborate with cross-functional teams including developers, DevOps, and customer success.
- 4+ years of experience in Quality Assurance or Software Testing.
- Experience testing and validating APIs using Postman or similar tools.
- Familiarity with Freshdesk or similar ticketing/support platforms.
- Working knowledge of OpenSearch/Elasticsearch, understanding of query validation and search response accuracy.
- Basic querying and validation skills in MongoDB and Dgraph.
- Understanding of JSON, logs, and backend data flows.
- Experience working in night shifts or supporting international time zones.
- Strong communication and documentation skills.
- Knowledge of JIRA, TestRail, or equivalent test management tools.
- Exposure to automation frameworks (e.g., Selenium, Cypress).
- Scripting knowledge (Python, JavaScript, etc.).
- Familiarity with CI/CD pipelines and tools like Jenkins/GitHub Actions.
- Experience in a SaaS or B2B product environment.