
AWS Connect & Python Developer
- Devanahalli, Karnataka
- Permanent
- Full-time
Location: Devanahalli, Bangalore
Joining: Immediate preferredKey Responsibilities:
- Design, develop, and maintain solutions using AWS Connect for cloud-based contact center operations.
- Build and integrate Python-based backend services to support AWS Connect workflows.
- Develop Lambda functions, APIs, and automation scripts for call routing, data processing, and reporting.
- Collaborate with cross-functional teams to gather requirements and deliver scalable solutions.
- Monitor and optimize performance, ensuring high availability and reliability of services.
- Implement security best practices and compliance standards in cloud environments.
- Strong hands-on experience with AWS Connect, Amazon Lex, Lambda, S3, CloudWatch, and IAM.
- Proficiency in Python for backend development and automation.
- Experience with RESTful APIs, event-driven architecture, and serverless computing.
- Good understanding of contact center workflows, IVR, and call analytics.
- AWS Certification (e.g., AWS Certified Developer or Solutions Architect).
- Experience in integrating third-party CRM or ticketing systems..