Telecaller

Rishi Jobs

  • Surat, Gujarat
  • Rs. 22,000 per month
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Profile: TelecallerExperience: 02 - 03 yearsSalary: Upto 22kPosition Overview: We are looking for a motivated and result-oriented Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, handling inquiries, resolving customer issues, generating leads or sales, and ensuring a positive customer experience.Key Responsibilities:➢ Make outbound calls to potential customers to promote products.➢ Generate leads and convert prospects into customers.➢ Follow up with interested leads and existing customers.➢ Handle inbound calls and address customer inquiries or complaints.➢ Resolve customer issues in a professional and timely manner.➢ Provide accurate information about products, services, and policies.➢ Maintain and update customer records in the CRM system.➢ Achieve targets for daily calls, lead generation, and customer satisfaction.➢ Escalate complex or unresolved issues to the appropriate department.➢ Ensure a positive customer experience on every interaction.Required Skills & Qualifications:
  • Minimum 1-3 years of experience in telacalling and customer support roles.
  • Proficiency in Tally and Microsoft Excel.
  • Ability to handle rejections and remain calm under pressure.
  • Attention to detail and ability to maintain accurate records.
  • Ability to work independently and coordinate with different teams.
  • Good listening and problem-solving skills.
Preferred Attributes:
  • Experience in a manufacturing or trading company.
  • Fluent in English, Hindi, and Gujarati.
Compensation & Benefits:
  • Competitive salary based on experience.
  • Performance-based incentives.
  • Other company benefits as per policy

Rishi Jobs