Module Lead - Salesforce Job
- Indore, Madhya Pradesh
- Permanent
- Full-time
- Analyze requirements and develop technical solutions aligning to Salesforce best practices.
- Based on user requirements analysis, provide solutioning to customer which meets customer expectations.
- Define optimal design and solution to client provided requirements.
- Deliver customer requirements within agreed timelines and adhering to SLAs agreed.
- Drive the team for delivery excellence.
- Innovate via conceptualizing new tools and accelerators toward competency building activities.
- Mentor and guide team members, providing support on project deliverables.
- Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution.
- Technically lead the team in Salesforce projects.
- Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development.
- Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ.
- Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.
- Completion of all Experience Cloud Trailheads & Badges.
- Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.
- Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc.
- Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.
- Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.
- Shares information within team, participates in team activities, asks questions to understand other points of view.
- Demonstrates readiness for change, asking questions and determining how changes could impact own work.
- Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.
- Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.
- Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.
- Displays sensitivity in interactions and strives to understand others' views and concerns.
- Flexible work arrangements, Free spirit, and emotional positivity
- Agile self-determination, trust, transparency, and open collaboration
- All Support needed for the realization of business goals,
- Stable employment with a great atmosphere and ethical corporate culture