Team Member - Installation

Saint-Gobain India Private Limited

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Key Responsibilities
  • Plan and execute installation activities at customer sites.
  • Coordinate with SG assured processors and processing plants to ensure timely supplies.
  • Support and collaborate with authorized service partners for smooth execution.
  • Conduct site measurements, pre‑installation surveys, and post‑installation services including CAPA.
  • Perform post‑installation audits, prepare checklists, and validate sites.
  • Manage project validation, issue completion certificates, and collect customer testimonials.
  • Provide technical inputs and assist in planning, scheduling, and installer management.
  • Inspect site progress at various stages to ensure readiness and quality.
Key Result Areas (KRAs)Installation Management
  • % of schedule adherence vs actuals
  • Number of sites visited per day for measurements
  • Number of error‑free installations
Authorized Service Partners (ASP) Management
  • Manhours spent on training ASP installers
  • Number of ASPs onboarded within assigned territory
  • % of error‑free installations by ASP partners
Site Validation & Customer Testimonial
  • % of error‑free measurements
  • Number of sites validated post installation with checklist
  • Number of customer testimonials collected
Installations Handled (Product‑wise)
  • Railings
  • Shower Enclosures
  • Windows
  • Wardrobes
General Context
  • Provide technical inputs for installation services.
  • Assist in execution, planning, scheduling, site surveys, and measurements.
  • Conduct inspections at various stages of site progress.
Activities & End Purpose
  • Deliver delightful customer experiences through seamless installations.
  • Ensure error‑free measurements and installation quality.
  • Improve service levels by setting benchmarks in installation.
  • Appoint and train service partners and their installers.
Qualifications & Experience
  • Diploma in Civil Engineering.
  • Willingness to undertake intensive travel to customer sites.
  • Ability to collaborate with civil teams for site readiness.
  • Strong communication skills to engage and close‑loop with customers.

Saint-Gobain India Private Limited