Associate-Quality Control

Pune, Maharashtra
Permanent
Full-time

1 month ago

Job Description:Quality Control Analyst - Processing Shared ServicesCompany Overview:Digital Risk's mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.Digital Risk's 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.Position Overview:Digital Risk is aggressively seeking a document capture quality control analyst who demonstrates a desire to grow, performs well under pressure, and can work with minimal supervision. A successful candidate must be detail-oriented, highly organized, able to learn a new scope, and adapt quickly in a fast-paced environment meeting service level deadlines each and every day.Essential Job Functions: * Review and provide Quality Control feedback on mortgage loans completed by internal staff

Follow quality control policies and procedures to ensure compliance with scopes of work
Must be able to fulfill the role of subject matter expert for the team and scope assigned
Assist with required and/or identified training needs as it relates to quality control
Analyze individual loan files and work completed by associates based on approved QC checklists
Identify all red flags as defined in a mortgage file and report to leadership
Analyze and publish error trend analysis, and devise and implement action plans to improve QC scores
Share feedback and coach team members basis errors identified and proactively share errors trends and risk based on changes to policies and procedures
Perform additional duties as requested

Requirements: * Graduate - preferably in commerce

Strong PC, typing and technical skills required
Strong work ethic and flexibility in a fast paced environment
Minimum 3-4 years of current mortgage origination experience with emphasis in loan processing under U.S. secondary marketing and regulatory guidelines, with coaching/training responsibilities over a residential production team within the past year
Current working knowledge of FNMA/FHLMC guidelines and all processing functions, expertise in HOI, Title and Purchase agreements preferred
Strong command of the English language, along with analytic, interpersonal, and verbal and strong written communication skills.
Must have experience in the specific scope of work position being filled, demonstrating current acceptable production and quality rating metrics
Candidates must pass background checks
Candidates must be okay to work rotational and US night shifts.(24/7) and work over weekends when required

Other Skills/Abilities: * Preferred knowledge of US mortgage regulatory requirements relating particularly to conventional and conforming loans

Demonstrated ability to work independently in a team environment
Ability to coach and mentor team members
Ability to produce accurate and detailed work under time pressure
Strong sense of urgency with an ability to work in a team environment
Detail oriented and excellent organizational skills
Good oral and written communications skills
Willingness to adapt to changing circumstances in a rapid evolving environment

Physical Demands: * Office setting which includes long periods of sitting, typing, reading from a computer screen, communicating verbally and in writing with co-workers via phone or face-to-faceEnvironmental Factors: * Indoors, normal office environmentDigital Risk is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free WorkplaceSkills:PRIMARY COMPETENCY : Originations PRIMARY SKILL : Originations-Processor PRIMARY SKILL PERCENTAGE : 100About Company:Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

Mphasis

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