Senior Manager - Territory Parts ASEAN & LATAM

Mumbai, Maharashtra
Permanent
Full-time

1 month ago
Apply easily

Position Summary with Job ResponsibilitiesPurpose of the positionThe role is responsible for driving retail sales of spare parts and enhancing customer engagement in the assigned territory. It involves actively managing relationships with stakeholders & driving demand, developing new spare parts business and achieving the territory retails parts targets.Dimensions of the position
Individual ContributorPersonal Profile
Education MBA in Marketing
Skills 1. Excellent Sales Skills
2. Communication Skills
3. Technical Skills
4. Negotiation and Influencing Skills
5. Result Oriented
Relevant Experience :
1. 5 to 7 years
2. Experience in Automobile Industry
3. Experience in parts retail SalesEducationWork ExperienceJob Responsibility
S.N. Job Responsibility
1 Execution and Implementation

Assist Distributor to Achieve spare parts sales targets in the respective territory
Support and assist Distributor in demand generating activities viz developing schemes, holding mechanic Meets, Customer meets etc.
Monitor and maintain concurrence between sales, spare parts inventory and order generation for channel partners (distributor)
Handle and resolve Complaint for channel partners (distributors / dealers / retailers and customers.)
Collect and evaluate Competitor data for internal organisation changes and to grow business
Assist the Distributor to explore new avenues to boost growth of sales of Spares and expansion of the network
Train and educate End customers – Retailers, Mechanics, Fleet Operator associations and channel partners about genuine spare Parts.
Managing process & parts training, and training on implementation of sales process

2 Financial Management

Increase Revenue though Parts retail channel
Ensure the distributors achieve the set annual / monthly targets.

3 Relationship Management

Build and nurture mutually beneficial relationships with all stakeholders, channel partners, institutional key accounts, clients and customers
Collaborate with OEM, Warehouse, and Vendors to ensure timely supply of Tata Genuine Spares

Communication MatrixCommunications
Stakeholder Internal/External Nature of relations
Regional Cust Care Manager Internal Reporting relationship
Business targets, driving CSI / DSI for the markets. Monthly reviews and mitigation plans
Head Spare Parts Sales Internal Reporting Relationship
Business Targets, Regular reviews for achievements and mitigation plans
Channel Partners External Monthly Business Reviews
Order generationTata Motors Leadership CompetenciesCustomer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectationsDeveloping Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excelDriving Execution - Translating strategy into action and executionLeading by Example - Encouraging and following ethical standardsLeading Change - Recognizing the need for change, initiating and adapting to changeMotivating Self and Others - Inspiring teams and individualsFunctional CompetenciesTags

Tata Motors