Responsibilities & Key DeliverablesProduct Quality improvement.Warranty cost reduction.Effective Implementation of Service Support Tools.Technical Service Bulletin release.PRC Management - Process Improvement. Concern based field / Dealer visit for JI.Warranty failed parts analysis. Active participation in CFTsPreferred IndustriesEducation QualificationDiploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Bachelor of Engineering in AutomobileGeneral Experience5 - 10 yearCritical ExperienceSystem Generated Core SkillsCommunication SkillsCustomer SupportProduct Knowledge & ApplicationRoot Cause AnalysisStatistical AnalysisTeamworkSystem Generated Secondary SkillsChange ManagementProduct KnowledgeIncident ManagementBenchmarking
