IAM Administrator

• Provision access for New Hires by creating AD accounts, application accounts, and Network Access.
• Process all off-boarding activities to ensure all accounts and Network access are disabled.
• Provide Network shared drive and folder access, ensuring the practice of least privilege.
• Create Mailboxes, Distribution Groups, Shared Mailboxes, and Resources in the Exchange Admin Console.
• Process access requests via the Service Now Access Management queue
• Troubleshoot and resolve any incidents pertaining to access requests / IAM tickets promptly
• Consultant/Contractor/Temp AD account extensions
• Ensure the confidentiality of sensitive information.
• Document and follow established IAM processes
• Educate Users on IAM processes.
• Assist with audit-related requests.
• Review, document, and adapt the IAM policies, procedures, standards, and guidelines as and when needed.
• Continuously find means and ways to improve operations, streamline work processes, and work cooperatively and jointly with various teams to provide quality service.

• Mandatory Experience with Active Directory required
• Experience with Exchange 2013 Administration Console preferred
• Experience with Azure Active Directory and O365 consoles
• Experience and strong understanding of Identity and Access controls principals
• Hands on Experience with Ticketing systems - Service Now experience a plus
• Strong attention to detail required, identifying gaps to established processes and follow ups
• Ability to use critical thinking skills to resolve processing issues
• Excellent written and verbal communication.
• Ability to organize and prioritize in a fast-paced environment and take decisions on behalf of team
• Strong cognitive, problem solving and customer service skills
• Experience with troubleshooting VPN access issues
• Experience with basic SIEM technology to identify basic level issues like account lock out, password resets etc.
• Administration of Trimble Accubid, SAP systems for User access.
• Experience with DUO 2-factor authentication or other application a plus
• Experience with basic Security & Compliance concepts, with an understanding of Best Practice, Least Privilege, and adherence to IT Policies.
• A Self-starter, Ability to be self-driven and be motivated to complete tasks
• Ability to work well both with a Team, and individually, good written and oral communication.
• Self-starter and self - driven attributes.

• BE (Bachelor of Engineering) / B Tech (Bachelor of Technology) or Graduation in Computer Science or related field.

• At least 4 years of prior experience in administering systems Identity access strongly preferred.

Black Box