Senior Vice President, Global Revenue Cycle Management
- India
- Permanent
- Full-time
- Own full P&L responsibilities for internal analysts and BPO vendors, ensuring strict adherence to SLAs and performance targets.
- Lead automation initiatives—such as RPA, AI denial prediction, and payer API integrations—by building ROI cases and executing quarterly sprints.
- Oversee the implementation and tracking of KPIs including Net Collections, Denial Rate, DSO, and Cost-to-Collect via Power BI dashboards.
- Cultivate a high-performance culture by scaling and mentoring teams across billing, coding, collections, and analytics.
- Drive compliance with HIPAA, payer policies, and SOC-2 standards while maintaining readiness for audits and quality checks.
- Align closely with Product, Finance, and Sales teams to refine the RCM roadmap, forecast revenue, and ensure smooth client onboarding.
- 10+ years of leadership in high-volume (>$500M) RCM operations, including offshore BPO oversight.
- Documented success reducing DSO by at least 20% and Denial Rates by 30% within 12 months.
- Practical experience in product backlog prioritization or managing large-scale automation rollouts.
- Expertise in healthcare compliance and coding, particularly for chiropractic, PT, and mental health services.
- Strong analytical acumen with proficiency in SQL, Looker, Power BI, and modern billing platforms.
- Bachelor's degree in Business or Health Administration required; MBA, MHA, or Six Sigma Black Belt preferred.
- A hands-on, data-driven leader who communicates with clarity, builds cross-cultural trust, and champions continuous improvement.
- Competitive base salary with performance bonuses tied to Net Collections, DSO, Denial Rate, and Cost-to-Collect KPIs.
- Participation in an equity option pool offering long-term incentives.
- Direct impact on product roadmap and automation investments.
- Permanent work-from-home setup with full flexibility and autonomy.
- Work aligned to the Eastern Time Zone (U.S. hours).
- Tech support: Laptop/Desktop with at least 16GB RAM, strong internet connection, and mobile hotspot access.
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