
KYC Production (FIC KYC Process Analyst), AVP
- Mumbai, Maharashtra
- Permanent
- Full-time
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
- Responsible for ensuring FIC Sales and Trading client files Globally are completed to latest KYC policy requirements ahead of regulatory deadlines.
- Responsible for setting the prioritisation of key client files with KYC Ops / Anti Financial Crime (AFC) partners to ensure that FIC files are completed in order of value to the FIC Business.
- Responsible for tracking the progress of files and pipeline management to ensure FIC KYC files are progressing through the pipeline in a timely manner
- Daily MIS production, and analytics to enable proactive FIC KYC Pipeline management.
- Management Information reporting to senior management
- Work with Business partners to identify, escalate and resolve any issues pertaining to hinder the progress of FIC KYC files, i.e. policy, prioritisation, process, technology and file allocation issues.
- Responsible for liaising with key internal and external stakeholders on KYC file progress.
- Production of regular presentations for governance forums for Senior Management
- Responsible for providing support to the business throughout the client lifecycle (outstanding ACO tasks including outstanding KYC Business Approvals, outstanding Account Activity Reviews, Monitoring QC rejections, KYC Waivers and files into Quarantine / Offboarding)
- Act as Bus Rep for Front office engagement with Bank Strategic initiatives (e.g dbCLM and dbWelcome)
- Build strong good working relationships with Business Managers, KYC Operations, External vendor partners, AFC and other internal functions
- Problem solver: KYC SME who can help identify and unblock individual KYC / Process issues and follow through to resolve root cause issues.
- Self-starter who can confidently speak directly to Account Client Owners (ACOs) and challenge existing processes on Senior Management forums and effect KYC process change for the FIC business
- Strong communication and persuasive skills, both oral and written; must be able to translate KYC Policy / Process points into clear business friendly language for Front Office audience.
- Customer service orientation and attitude with an ability to manage internal client expectations in face to face meetings and on the telephone.
- Ability to encourage and persuade colleagues in key internal business partner teams around the global DB infrastructure to obtain specific, accurate information and timely answers/solutions to issues
- A deep understanding of the Banks KYC policy and processes
- Experience of analysing large data sets and identifying risks associated with inaccurate data
- Ability to create and maintain an extensive international network within the DB organization
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs