Team Leader - Technology Services
MetLife
- Noida, Uttar Pradesh
- Permanent
- Full-time
- Manage Azure cloud technology services product catalog lifecycle
- Collaborate with other technical teams and enable stakeholders to speed up their adoption of cloud with self-service automation
- Partners with application development, operations, and customers to identify needs, opportunities, and solutions
- Produce high quality and easy to understand technical documentation
- Automate infrastructure lifecycle, configuration management, and issue remediation utilizing infrastructure as code (IAC) tools like Terraform and Ansible
- Evaluate automation opportunities and solutions for complex cloud infrastructure challenges, such as cost optimization, security, and scalability
- Collaborate with development teams on infrastructure deployment best practices, such as continuous integration and continuous delivery (CI/CD), and immutable infrastructure
- Onboard the enterprise applications into Azure, develop, document, and implement cloud strategy using our IaC stack
- Understand customer requirements (functional and non-functional) and KPIs
- Troubleshoot and resolving production incidents, problems, and service requests
- Establishes and updates local standards and best practice within own technical area
- Owns the technical relationship with key stakeholders and partnering teams
- Maintain current knowledge of relevant technology
- Participate in special projects as required
- Work effectively with other team members, customers, and key stakeholders
- Be a positive force within the team and ready to roll up your sleeves
- Bachelor's Degree in Computer Science, Information Systems, or another related field with 7+ years of IT and or Cloud Infrastructure engineering work experience
- 5+ years of Azure Cloud services working knowledge
- 3+ years of experience in a role utilizing terraform infrastructure as code (IaC) to deploy and manage infrastructure lifecycle in the Cloud
- Experience building and architecting solutions to enable efficient and automated operations of Cloud Services.
- Experience working with non-technical business partners to deliver global solutions.
- Experience working with stakeholders and facilitating small groups
- Excellent analytical skills as well as communication skills both verbal and written
- Strong analytical and documentation skills.
- Excellent teamwork and communication skills, both verbal and in writing.
- Ability to foster strong partnerships with business customers, peer groups and vendors.
- Strong customer service focus.
- Excellent problem solving skills
- Takes a thorough, comprehensive, inquisitive, thoughtful, persistent and conscientious approach to assignments. Pays attention to details and ensures accuracy and high quality.
- Excellent writing and documentation skills.
- Ability to skillfully, knowledgeably and diplomatically represent the team, department or Company at meetings and conferences.
- Ability to play a vital role in high visibility assignments.
- Shares ideas and knowledge.
- Certifications in these areas: Azure, Agile/Scrum certified (SAFe), Terraform, CI/CD related
- 3+ years of experience with Terraform Cloud, Azure DevOps, Azure ARM.
- 3+ years of experience with software development lifecycle, CI/CD, and source control to deliver automation and configuration management
- 3+ years of experience with:
- All Internal GOSC Stake Holders
- All External GOSC Stake Holders