Confidential: Online Business Manager (I)

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  • India
  • Permanent
  • Full-time
  • 9 hours ago
  • Apply easily
Hiring: Online Business ManagerCompany: ConfidentialReports to: CEO/OwnerStatus: FULL-TIME, CONTRACTLocation: RemotePosition OverviewDo you dream in systems, think in workflows, and thrive on making operations flow like clockwork?Do you think of process improvement and accountability as a daily routine?Are you seeking a long-term position with a growing, values-driven company?Then our company would love to meet you!A growing US-based investment and consulting firm that specializes in helping high-revenue businesses scale is seeking an experienced Online Business Manager to support its operations. The company provides advisory services, marketing expertise, and information products designed to help businesses expand and optimize their processes.This role is ideal for someone with extensive experience in online software and technical tools. You will lead a team of contractors that manage funnels, execute email campaigns, update websites, design and implement workflows of an Applicant Tracking System. Your role is to be the connective tissue, ensuring projects move forward and the team is accountable.While the technical demands of the role can be complex, your ability to simplify processes and communicate efficiently sets you apart. A keen eye for detail, a passion for technology, and a commitment to delivering high-quality service make you the perfect candidate. You are a proactive problem solver who can identify spots and offer effective solutions without needing constant oversight.This is a full-time opportunity for a dedicated professional looking to contribute to a dynamic and fast-paced business environment. If you thrive in the tech space and enjoy supporting business growth, this could be a great fit for you!If you’re passionate about organization, leadership, technology, and growth, this is your sign. Apply now and help us level up.ResponsibilitiesOperations & Systems Management
  • Design, improve, and maintain internal systems, SOPs, and workflows
  • Set up and optimize tools, software, and automations for operational efficiency
  • Track and improve documentation, filing systems, and knowledge hubs
  • Evaluate and enhance performance across platforms like
, GoHighLevel, and Zapier * Monitor system uptime and implement process improvementsProject & Performance Management
  • Lead internal, client-facing, and strategic projects from kickoff to completion
  • Plan, execute, and track key initiatives to ensure timely delivery and budget adherence
  • Define, track, and report KPIs—starting with a 30-60-90 day plan for the bookkeeping team
  • Coordinate task assignments and manage project workflows across platforms
  • Liaise with the CMO and external consultants to implement marketing and tech strategies
Team Leadership & Support
  • Foster a culture of feedback, coaching, and collaboration
  • Keep the team engaged, supported, and accountable without micromanaging
  • Lead hiring, onboarding, and performance reviews
  • Track team response time and workflow capacity
  • Ensure clear roles and expectations across virtual teams
  • Act as a liaison between contractors, stakeholders, and business owners
Strategic & Data-Driven Decision Making
  • Align daily operations with long-term business strategy
  • Analyze performance metrics and KPIs to guide operational decisions
  • Use spreadsheets and formulas to support data analysis and reporting
  • Prioritize resource allocation based on capacity and business needs
Client Success Management
  • Oversee seamless onboarding/offboarding and proactive client communication
  • Deliver a standout client experience through thoughtful systems and reliable service
  • Maintain operational excellence that drives referrals and rave reviews
Risk & Resource Management
  • Anticipate operational risks and implement proactive mitigation strategies
  • Manage budgets and allocate resources effectively to support digital initiatives
Marketing & Sales Support (Secondary)
  • Collaborate with marketing and sales teams on product launches and promotions
RequirementsThis position is for someone who has:
  • 5+ years of experience in operations, systems, and people management
  • 2+ years of Digital Marketing experience
  • OBM certification strongly preferred
  • Fluent in English (written and verbal)
  • Highly tech-savvy, analytical, and system-oriented
  • Experience within a service-related online business, like a marketing agency, is desired
  • Strong project management skills (e.g., Asana, Trello, ClickUp, Monday.com)
  • Proven ability to lead remote teams with a focus on accountability and performance
  • Strategic thinker with long-term planning capabilities
  • Excellent communication and collaboration skills
  • Strong problem-solving and decision-making abilities
  • Skilled in using spreadsheets and formulas for data tracking and analysis
  • Familiarity with budgeting, expense tracking, and financial reporting
  • Comfortable with remote tools (Slack, Zoom, Google Workspace, CRMs, automation platforms)
This position is ideal for someone who:
  • Is organized, detail-oriented, and focused on efficiency
  • Thrives under pressure and communicates with clarity
  • Takes full ownership and follows through on commitments
  • Loves documentation, tracking data, and creating efficient workflows
  • Is approachable, people-focused, and values strong relationships
  • Is a powerhouse of execution—not just ideas
  • Responds promptly and proactively
  • Sees the bigger picture and builds scalable, repeatable systems
  • Empowers others and builds collaborative momentum
This position is not for someone who:
  • Struggles with deadlines, follow-through, or juggling multiple projects
  • Avoids documentation or continuous updates to SOPs
  • Needs constant direction or gets stuck in “paralysis by analysis”
  • Gets lost in the details
  • Fails to hold others accountable or empower the team
  • Doesn’t consider workload capacity or prioritize effectively
  • Isn’t looking for how to move the organization forward
Software Utilized by CompanyMonday.com, Slack, ClickFunnels, Leadpages, Google Drive, Adobe Creative Suite, Figma, Canva, Loom, ZoomOffer Details
  • INR ₹ 176K - INR ₹ 264K /month (depending on experience and OBM certification), full-time/contract
  • Must work overlapping hours with US CST, M-F
Company Values
  • Extreme Ownership
  • Operate With A Sense Of Urgency
  • Customer Focused
  • Relentless About Creating Results
Interview ProcessTo apply, please fill out an application at:To better allow you to display your skills and to help us determine the best candidates, our recruiting process is approximately four to five weeks and takes place in four rounds:
  • Initial Application
  • Skills Application
  • Virtual interview with our recruiting agency
  • Final virtual interview with CEO or manager
If selected, you will be invited by email to progress to the next round.Powered by JazzHR

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