Company Overview:SMAAASH is India's mostacclaimed gaming and entertainment center, where the realms of sports, virtualreality, music, and dining create an immersive, interactive, and innovativesocial experience for families, friends, and children alike. With 13 centers spreadacross 11 Cities in India, SMAAASH is a household name. We are pioneers insports simulation technology and proprietary gamification technologies such asa unique twilight bowling zone, motor racing and bike racing simulators andgo-karting tracks.For more details, you can visit our website -Job OverviewWe are looking for a highly skilled and experienced CenterAM/Manager to join our team at Smaaash Entertainment Pvt. Ltd. in Mumbai LowerParel, Maharashtra, India. As the Center AM/Manager, you will be responsiblefor overseeing the overall operations of our flagship center, ensuring aseamless and exceptional customer experience. This is a full-time position andrequires a minimum of 4 to 8 years of experience in a similar role.Qualifications and SkillsMinimum of 4 to 8 years of experience in a Retail roleProven track record of managing and leading teams at center for managing day today issuesStrong knowledge of retail operations and Retail sales operationsExperience in implementing Retail marketing strategiesExcellent communication and interpersonal skillsAbility to work in a fast-paced and dynamic environmentStrong analytical and problem-solving skillsAttention to detail and ability to multitaskProficient in MS Office and data analysis toolsControl statutory and stock managementMust be Open Minded, Absolutego getter, struggler, taking initiatives on his own & against all odds.Roles and ResponsibilitiesManage and oversee the day-to-day operations of our flagship center for Gamingand HospitalityEnsure a seamless and exceptional customer experience at all timesSupervise and train center staff to deliver outstanding customer serviceDevelop and monitor operational budgets for the centerImplement strategies to drive sales and achieve revenue targetsCollaborate with the marketing team internal and external to executepromotional activitiesMaintain a thorough understanding of the company's products and servicesMonitor competitor activities and recommend competitive strategiesImplement and enforce company policies and proceduresEnsure compliance with health, safety, and sanitation standardsHandle customer complaints and resolve issues promptlyPrepare and submit regular reports on center performanceStay updated with industry trends and best practicesJob Location : Lower Parel, Kamala MillsSalary Package : 6 LPA (50,000/- per month)Interested candidates can submit their resume onshalini.paikrao@smaaash-entertainment.in