Operations Manager - Retail Stores

Kochi, Kerala
Permanent
Full-time

6 days ago

Role Overview:The Operations Manager will oversee day-to-day store operations across locations, ensuring customer satisfaction, operational efficiency, and sales growth. The ideal candidate understands the nuances of family-run apparel retail and can balance tradition with innovation.Key Responsibilities:Lead, train, and motivate store teams to achieve sales and service excellence.
Oversee merchandising, inventory control, and replenishment processes.
Ensure visual merchandising aligns with brand identity.
Manage budgets, operational costs, and performance metrics.
Maintain high customer service standards in line with ethos.
Liaise with vendors, suppliers, and internal stakeholders.
Drive operational improvements without compromising brand traditions.
Implement loss prevention measures and ensure compliance with policies.Preferred Candidate Profile:Must have: 10–15+ years in apparel/ethnic wear retail operations, preferably from family-run or heritage retail brands.
Strong leadership and people management skills.
Proven track record of driving store profitability and efficiency.
Deep understanding of South Indian retail culture and customer preferences.Why Join Us?Be part of a respected heritage brand with deep customer loyalty.
Influence the operational strategy across multiple high-traffic locations.
Work in a value-driven, non-corporate culture that rewards long-term impact

Antal International

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