Job Description :- Greeting patients : The front office welcomes patients and visitors. - Scheduling appointments : The front office schedules patient appointments with the correct doctors. - Handling billing : The front office handles billing errors, records and collects patient charges, and controls credit extended to patients. - Managing patient records : The front office maintains patient records, including insurance policies, confidentiality, and financial records. - Answering phones : The front office answers and forwards incoming phone calls. - Helping patients : The front office helps patients fill out forms and applications, and responds to patient queries. - Screening patients : The front office screens patient information and insurance eligibility. - Coordinating activities : The front office coordinates activities and relays documents with other clinics, hospitals, and insurance companies. - Maintaining contact lists : The front office maintains a contact list of patients (ref:updazz.com)