A role that offers a breadth of learning opportunitiesWork alongside & learn from best in class talentOur client is a fast growing Fintech Company offering financial solutions to all kinds of financial needs of individuals through our platform where individuals can buy financial products and services on Pan-India basis.The JobYou will be responsible for :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal Candidate:- You have at least 1 year experience within a Customer Service or Telesales role, ideally within the the Financial Services Industry and FinTech industry.- You possess excellent interpersonal as well as written and verbal communication skills.- You have working knowledge of sales, telesales, sales executive, tele calling and communication- You are highly goal driven and work well in fast paced environments- You are a strong networker & relationship builder- You pay strong attention to detail and deliver work that is of a high standard (ref:updazz.com)
