Tech Manager, Implementation

Pune, Maharashtra
Permanent
Full-time

10 days ago

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?NiCE Actimize is currently seeking to hire Technical Manager, skilled at implementing a complex on premise as well as hosted SaaS Actimize solutions to join the Actimize professional services team at Global Talent Center in PUNE INDIA. We are looking for a talented & motivated professional interested in working on the latest Actimize regulatory compliance offerings with special emphasis in managing a teams dedicated to implementation, customization and configuration. You are someone who is not afraid to roll up your sleeves and get down & dirty with intricate code & SQL queries, enhance product with complex needs. If yes, then come be part of the Actimize Professional Services Team.How will you make an impact?

Manage the teams' delivery to a successful release by tracking work, dependencies and risks and taking corrective actions as necessary.
Be accountable for the technical delivery and quality of the team's release by ensuring best quality engineering practices are followed including (but not limited to): writing and running of unit tests, smoke- and regression, code reviews, and design practices
Be POC for the team and highlight any delivery risks
Facilitate and support team member's technical and career growth objectives through training, leadership opportunities, challenging work assignments, and focused mentorship.
Ownership of individual and teams utilization.
Direct participation and delegation of all recruitment and hiring activities
Collaboration with R&D, Other implementation teams and Customer support teams
Proactive and on-going performance management activities including, regular 1:1s for establishing direction and providing corrective and reinforcing feed-back intended to help engineers to define and achieve career objectives

Have you got what it takes?

12+ years of experience in software development
Resource management experience, risk management, backup planning and work planning and allocation
3+ years leading a high performing development team or software product implementation environment.
Exposure to onsite / offshore working model.
Stakeholder management.
Experience in high performance, highly available and scalable system
Experience in installation, customization and configuration of complex SaaS hosted software product.
Familiarity and/or experience with private and public cloud infrastructures and technologies such as Amazon Web Services (AWS), Google Cloud Engine or Azure.
Proficient in Database concepts and hands on experience working on Oracle/ SQL server, Postgres.
Well aware of Unix / Linux and basic Shell scripting.
Understanding of standard deployment practices and basic understanding of industry standard tools such as Jenkins, Docker, VMs, Kubernetes, Artifactory
Professional services experience is plus.
Compliance / Banking domain knowledge and/or exposure to AML/ IFM / financial market compliance is plus

What's in it for you?Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!Enjoy NiCE-FLEX!At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.Requisition ID: 8459
Reporting into: Group Manager
Role Type: Tech ManagerAbout NiCENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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