Technical Project Manager II- Tech for Social Good Building Tech Capacity

• Collaborate with lead program managers to support the successful delivery and end-to-end program management of TFSG Building Tech Capacity programs that enable mission advancement through tech implementation, consultation and education across our India and APAC Tech Center locations.
• Track progress, deliverables, status updates, and issues against program and/or project plans and act as a communications channel for ongoing project status updates and issues.
• Track, manage, and analyze data across programs, report on results and program outputs, outcomes, and impact to internal and external stakeholders.
• Produce and deliver presentations or business cases to the TFSG team and key stakeholders.
• Leverage data analysis and survey feedback to plan for program innovation or expansion.
• Follow risk, controls, governance and data protocols for programs and escalate issues and risks with lead program managers.
• Support the team in showcasing impact through storytelling, data, and partnership with communications/marketing stakeholders.
• Engage and guide volunteers, through trainings and on-going check-ins, to deliver on project goals. Manage relationships with participating nonprofit organizations, through regular check-ins, ensuring successful program delivery.
• Manage and build relationships with internal and external stakeholders. Facilitate communications with a diverse range of stakeholders for the planning and execution of programs.
• Support the management of project resources, budgets, and schedules ensuring efficient allocation and progress towards program goals
• Travel domestically to support in-person execution of programs across India and APAC.

• 2+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs
• Demonstrate excellent verbal and written communication, including presentation and facilitation skills.
• Stay highly organized and able to multi-task in a fast-paced environment across tactical and strategic initiatives.
• Maintain strong attention to detail, follow-through, and results orientation.
• Exhibit strong relationship management skills with internal and external stakeholders.
• Demonstrate excellent Excel and PowerPoint skills; ability to synthesize data and communicate a compelling story.
• Manage time effectively, prioritize, and escalate issues/risks appropriately.
• 3+ years' experience with Project Management or Program Management in previous role(s), including project planning, resource allocation, and risk management; specifically within a global team and at scale.
• Work autonomously, as well as collaborate strongly within a team.
• Demonstrate strong analytical and problem-solving abilities.

• Continuously learn and adapt to new technologies, platforms, and software tools relevant to program scope.
• Experience working with socially focused organizations (nonprofits, social enterprises, schools, etc.) Some technical knowledge and experience with Salesforce or CRM tools is preferred.

JPMorgan Chase