Avaya Engineer
- Mumbai, Maharashtra
- Permanent
- Full-time
- Configures and performs preventative and on-call maintenance on telecom equipment including, but not limited to: PBX, telephone switches, switch-based and IP phones, voice mail, and cabling including voice, data, fiber and other related equipment and services.
- Coordinates with equipment and service providers.Candidate must possess IT related education
- Solid PBX and Avaya experience. Avaya Certification is an advantage.
- Must have knowledge in troubleshooting Avaya PBX, Automatic Call Distribution/Call Management System, Interactive Voice Response System, Voice Mail, and Call Accounting Systems; installing, troubleshooting and designing network and telephony system
- At least 3 years of working experience in telecommunication, either data or voice networks.
- Reasoning skills
- Excellent troubleshooting and analytical skills
- Strong interpersonal and communications skills
- Client and service orientation
- Has solid English communications skills
- Problem Solving