
Process Analyst – Reporting – Trade Operations
- Mumbai, Maharashtra Powai, Maharashtra
- Permanent
- Full-time
- Design, develop, and maintain dashboards and visual reports using Tableau, JAVA, Python, SQL, and GCP.
- Deliver timely and accurate business reports, scorecards, and analytics on key performance indicators for Process and ICS teams.
- Monitor AR balances, identify outliers, and highlight trends to relevant teams.
- Partner with stakeholders across ICS, Trade, and AR to understand reporting needs and drive actionable insights.
- Provide excellent customer service and issue resolution for internal and external teams
- Identify, design, and implement automation solutions using Power Query, VBA, and other relevant tools.
- Lead process standardization and continuous improvement initiatives.
- Conduct root cause analysis for recurring issues and implement sustainable fixes.
- Support system upgrades, enhancements, and testing as required.
- Contribute to O2C-level projects and cross-functional initiatives.
- Familiar with Automation Anywhere or similar tool and troubleshoot existing BOT issues.
- Think & Build Early warning systems/solutions.
- Maintain comprehensive documentation of reporting processes, dashboards, and automation workflows.
- Conduct training needs analysis and deliver refresher sessions to upskill team members.
- Ensure best practices in knowledge management and process institutionalization.
- Stay current with emerging tools and techniques in data analytics and automation.
- Minimum Degree Requirements: Bachelors
- Preferred Degree Requirements: Masters
- Proven experience with Tableau, Python, SQL databases, GCP, Power Query, and VBA.
- Strong analytical, problem-solving, and data visualization skills.
- Ability to independently manage end-to-end reporting and automation projects.
- Excellent communication and stakeholder management abilities.
- Experience with SAP, Business Objects, and Trade Payments Systems is a plus.
- Minimum years of related experience required: 5+ years
- Preferred years of related experience: 5-6 years