Project Engineer – Service and Technical Support
Synergy Resource Solutions
- Navi Mumbai, Maharashtra
- Permanent
- Full-time
- Hardware engineering for Client core products, including Automation, Dynamic Positioning, Thruster Control, Consoles and Navigation products in multiple project team.
- Act as Hardware Responsible in Upgrade & Modification projects.
- Perform technical layout drawing preparation and arranging shipments as per sales order and ensure hardware delivery.
- Provide technical solution for customer worldwide and support with sales.
- Be a part of an international and highly skilled team.
- Preparation of engineering drawings, cable list, cable details, cable layouts, IO specifications, etc.
- Arranging Installation, Operator, Maintenance manuals for the installation.
- Updating / maintain installation details in CRM & ERP.
- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintaining communications with project manager /Department Manager / Lead project engineer on day-today activities to ensure resolution and proper follow-up on projects.
- Meeting Health and Human Services, Environmental Health, and Safety and/or all other applicable regulatory requirements.
- Utilizing the escalation process to resolve customer service delivery issues.
- Participating in U&M team meetings for new opportunities such as new project /contracts /updates.
- Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
- Adhering to current regulatory requirements
- 3-4 years’ experience from marine DP/thruster or Marine Automation/safety/control systems
- Experience in AutoCAD, engineering design and familiar with ERP tools.
- Practical experience and knowledge of marine equipment and control systems is preferred.
- Good understanding and knowledge of products, systems, their functionality, and applications. Meticulous & methodical approach to document handling.
- Overall focus and awareness on quality.
- Good communication skills with excellent verbal and written English
- Self-driven & focused person
- Team Player
- Extensive travel whenever required.
- Prepared to travel on short notice.
- To possess valid travel document.
- Willingness to travel to any part of the world wherever company feels safe to travel.