Require a Key Accounts Manager - Marketplace in Mumbai

• Develop and execute strategic account plans for key marketplace partners (e.g., Amazon, Flipkart, Nykaa, Ajio) to maximize brand visibility and sales performance.

• Build and maintain strong, long-term relationships with marketplace account managers, category leads, and procurement teams.

• Monitor and analyze marketplace KPIs including conversion rates, AOV, stock availability, and customer reviews; implement corrective actions to improve performance.

• Collaborate with marketing and product teams to align promotional campaigns, seasonal launches, and product listings with marketplace requirements and timelines.

• Manage and optimize product content, pricing strategies, and inventory planning across marketplaces to ensure consistency and competitiveness.

• Lead marketplace-specific initiatives such as Prime Day, Big Billion Day, and other high-impact sales events to drive revenue growth.

• Serve as the central point of contact for resolving operational issues, including fulfillment delays, listing discrepancies, and compliance concerns.

• Provide regular performance reports and actionable insights to senior leadership, including sales forecasts, competitive benchmarking, and market trends.

• Stay ahead of evolving marketplace algorithms, policies, and feature rollouts to maintain a competitive edge.

• Bachelor’s degree in Business, Marketing, Commerce, or a related field.

• 2–5 years of proven experience in key account management, preferably within the FMCG, beauty, or cosmetics industry.

• Strong experience managing relationships with major e-commerce marketplaces (Amazon, Flipkart, Nykaa, etc.).

• Demonstrated success in driving revenue growth, improving conversion rates, and managing multi-channel marketplace operations.

• Proficiency in data analysis tools (Excel, Google Sheets) and familiarity with CRM systems and marketplace analytics dashboards.

• Excellent communication, negotiation, and presentation skills with the ability to influence stakeholders at all levels.

• Self-motivated, detail-oriented, and capable of thriving in a fast-paced, results-driven environment.

• Proven ability to manage multiple priorities, meet tight deadlines, and adapt to changing business needs.

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