Senior Analyst - Tech Ops & Support

• Help to develop and maintain strategy for the product line – ERP Warehouse Management by proactively identifying changes in business and the technology landscape, that would impact the ERP portfolio and developments throughout the lifecycle.
• Be accountable for small enhancements and change requests in the area of SAP WM
• Partner with leaders within business and countries, possess strong knowledge of both business and technology, to drive ERP solutions to harmonization, optimization and operational excellence of the ERP Services.

• Define the vision and strategy for product line capabilities, in accordance with business and technology priorities.
• Small Enhancements and Change Requests: The consultant will be responsible for managing and implementing small enhancements and change requests within the SAP ERP Warehouse Management module
• Deadline Management: Ensuring that all tasks and demands are completed within the agreed deadlines.
• Communication: Maintaining effective communication with business stakeholders to understand their requirements and provide updates on progress.
• Oversee the productive and ongoing exchanges of information between the SME, user community, demand & release management, country deployment and Product Services.
• Ensure alignment with Business Process Owners and IT Business Partners to drive engagement, process design, prioritization and deployment support across the respective areas.
• Partner with countries and key business stakeholders to lead the identification of changes in business and the initial drafting of end user stories.
• Provides leadership in identifying and solving complex problem impacting global disciplines on a global level and oversees implementations and implications to be solved.
• Lead the final definition of user requirements, user stories, specifications and the update/review of Design Papers and process flows. Working closely with the key business and IT stakeholders and third-party providers to deliver new application solutions and enhancements to existing applications.
• Drive consultation of architects, key business stakeholders, third party software and service providers and IT management in design, planning, integration, expansion, problem determination and resolution.
• Act as the ‘go to’ person for stakeholders and liaison/driver for business community. Possess strong knowledge of both business and technology regarding ERP solutions and developments.
• Influence others to lead and solve high complex problems with a global impact on the business and interprets ways of prioritizing opportunities to streamline business and/or layered system processes
• Have defined and unique authority, oversee, manage and develop the SME’s by defining clear roles and responsibilities, but also following HR performance management methodology and conducts team and stakeholder evaluations.
• Take ownership for innovation through sustain, product release & strategy, including third party providers.
• Challenge existing best practices, drive and lead the development of business cases - included ROI/KPI frameworks - to support, improve and/or transform business operations, processes and strategies.
• Actively engage with the release and engagement teams, major programs ensuring active adoption and deployment of product line capabilities. Support active engagements and continuous improvement as required
• Drive investigations, gain support, and implement emerging technologies that can provide business value to Takeda.
• Ensure ongoing operations and run for Product Line area in collaboration with the product delivery services
• Manage and provide visible leadership to the teams, demand, IT portfolio’s and initiatives; and creates a positive work environment.

• Be part of the Product Line Strategy and roadmap for Product Line - Warehouse
• Provide Engage with countries and stakeholder to collect end user stories and requirements
• Work and be responsible for the small enhancements and change requests in the WM area
• Demands deployment and product line capabilities adoption
• Innovation and continuous improvement
• Key stakeholders are business process owners, country leads, leads within the ERP Product Management Group and IT Business Leaders.

• Minimum 3 years of SAP functional, configuration and/or development experience with Bachelor’s Degree,
• Minimum 3 years supporting business functions: Warehouse Management.
• Strong technical / application development skills.
• Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.
• Ability to analyze a wide variety of data and make appropriate decisions.
• User Centricity at the core
• Ability to set priorities, develop workflow processes and manage business and provider relationships.
• Experience with implementing major third-party systems (i.e. MES, AWS).
• Extensive experience with SDLC methodology and the validation process, including writing deliverables for validated systems.
• Experience with working with multiple teams across a matrixed organization to implement solutions.

• Knowledge and experience of the Life Science industry
• Experience with Agile/Lean methodologies
• Takeda Operations – comprehensive understanding of Takeda’s operating structure and methods, including a thorough knowledge of the foreign-owned parent company a plus.
• SAP certification within WM module and/or technology desired.

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs
• Employee Assistance Program
• 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

Takeda